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1. #OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN INSTALL#
2. #OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN SOFTWARE#
3. #OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN WINDOWS#

#OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN WINDOWS#

Scammers use several methods to misrepresent the content and significance of common Windows tools and system directories as evidence of malicious activity, such as viruses and other malware. Confidence tricks Īfter gaining access, the scammer attempts to convince the victim that the computer is suffering from problems that must be repaired, most often as the putative result of malicious hacking activity.

#OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN SOFTWARE#

With the software installed, the scammer convinces the victim to provide them with the remote access software's credentials or other details required to initiate a remote-control session, giving the scammer complete control of the victim's desktop.

#OFFICE 2016 OUTLOOK GOING TO BLUE SCREEN WHEN OPEN INSTALL#

While normally following a script, the scammer usually instructs the victim to download and install a remote access program, such as TeamViewer, AnyDesk, LogMeIn, GoToAssist, etc. These pop-ups often closely resemble legitimate error messages such as the Blue Screen of Death. Some scams have been initiated via pop-up ads on infected websites instructing the potential victim to call a number. Other techniques include email spamming and cybersquatting to lead potential victims to web pages containing scammers' phone numbers. Scammers have also lured victims by purchasing keyword advertising on major search engines (with ads triggered by phrases such as "Microsoft live chat", " Facebook support", or " Outlook login help"), though both Bing and Google have taken steps to restrict such schemes. A scam most commonly begins with a cold call, usually claiming to be associated with a legitimate-sounding third party, with a name like "Microsoft", "Windows Technical Support" or "HP Support". Technical support scams can begin in a variety of ways. Screenshot of a Recent Changes page from a MediaWiki site affected by customer support scammers promoting their "help lines" through unethical means such as spamming. The scammer will urge the victim to pay, with a credit card or gift card, so the issues may be "fixed". With this access, the scammer may then launch various Windows components and utilities (such as the Event Viewer), install third-party utilities (such as rogue security software) and perform other tasks in an effort to convince the victim that the computer has critical problems that must be remediated, such as infection with a virus. Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software (often by informing the victim that the scammer is connecting the computer to a "secure server"), with which the scammer can then take control of the victim's computer. Technical support scams typically rely on social engineering. įake Blue Screen of Death pop-up with numerous misspellings tricking the victim that their computer has a "system crash" and can no longer operate safely unless they call the toll-free number to "resolve" the issues. Many schemes involve convincing the victim to purchase expensive gift cards and then to divulge the card information to the scammer.

The scammer will often then steal the victim's credit card account information or persuade the victim to log in to their online banking account to receive a promised refund, only to steal more money, claiming that a secure server is connected and that the scammer cannot see the details.

After remote access is gained, the scammer relies on confidence tricks, typically involving utilities built into Windows and other software, in order to gain the victim's trust to pay for the supposed "support" services. The scammer will typically attempt to get the victim to allow remote access to their computer. In English-speaking countries such as the United States, Canada, United Kingdom, Ireland, Australia, New Zealand & South Africa, such cold call scams have occurred as early as 2008, and primarily originate from call centers in India. Such calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department.

A technical support scam refers to any class of telephone fraud activities in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users.